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Intensive Interpersonal Mediation - November 9/16/23/30 & December 7/14
This is an intensive learning experience providing the foundational skills, as well as a deeper understanding of our three-phase mediation model. We look at the influence of power and culture on conflict situations and provide a more solid foundation of mediation skills through additional practice in a variety of situations and settings. Participants say this is our best mediation training
The Foundational Interpersonal Mediation training is not a prerequisite to this training.
Topics
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Defining conflict and conflict resolution processes
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Communication styles Interest-based (win/win) problem solving
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Active listening and questioning techniques; restating, acknowledging, and validating
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S.M.A.R.T agreements
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Preparing for a mediation session
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Communication skills to handle bias
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Ways to deal with power imbalances and culture in relation to mediation
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Reframing skills
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Dealing with difficult comments
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Advanced problem solving
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Conflict styles
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Sources of conflict
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Extensive use of realistic demonstrations and role playing as well as group discussions
Please register online.