St. Stephen's Community House participants

Natasha Francis

Natasha FrancisNatasha Francis

Setting the standard

As a first time mom entering her child into childcare, Natasha felt very nervous for her daughter Willow and herself. "Since day one, the staff did such a great job at putting me at ease so that I trusted the care of Willow to excellent caregivers who always put the children first. You have definitely set the standard that I will measure all of our future childcare experiences against."

As a parent in a multicultural city, Natasha also appreciated the fact that the staff and children come from so many different cultures, and that Willow was exposed to such a multicultural environment.

More importantly, Natasha praised the work and support of the entire staff in the Infant Room. "Donna, Mathy, Lulli, Hong, Shaheena and Shalla are all such caring and loving people.  Willow felt happy and safe with them. I really appreciate the care that they gave my daughter. They all made our first experience with a childcare centre such a wonderful experience for both Willow and myself."

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