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Intensive Interpersonal Mediation - June 3/4/11/18/25, 2021
Participants say this is our best mediation training. It combines the topics from the Foundational Interpersonal Mediation workshop with advanced information and techniques. This intensive, five-day learning experience provides conflict analysis and a deeper understanding of our three phase mediation model. We look at the influence of power and culture on conflict situations and provide a more solid foundation through additional practice. You will learn practical applications of the mediation skills to a variety of situations and settings.
Topics
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Defining conflict and conflict resolution processes
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Communication styles Interest-based (win/win) problem solving
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Active listening and questioning techniques; restating, acknowledging, and validating
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S.M.A.R.T agreements
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Preparing for a mediation session
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Communication skills to handle bias, deal with power imbalances, and culture in relation to mediation
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Reframing skills
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Dealing with difficult comments
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Advanced problem solving
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Conflict styles
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Sources of conflict
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Extensive use of realistic demonstrations and role playing
Please register online.