St. Stephen's Community House

Part of

The Neighbourhood Group Neighbourhoods Working Together
Conflict Resolution & Training

Individual Training

Online Workshop Requirements

Our online training is live and takes place over the Zoom platform. The training sessions are not webinars, they are participatory; combining group discussions, exercises, role playing and minimal lecturing.

Internet: All participants will need a wired internet connection or a secure (password protected) Wifi connection.

Zoom: You will need to download the Zoom app (it is free) to use all the features, their website is

Microphone and Camera: To be able to participate in the course participants will be required to be on camera and communicating, you will need access to a microphone and a camera.

Space: You will need a space to take the training, please consider the space and lighting around you. You should aim to use a private area of your home, away from audible and visual distractions.


Conflict Resolution
and Negotiation Skills for Supervisors

$300 : 1 day

online: June 27, 2023

online: October 25, 2023

Quick Intervention Skills for De-Escalating Conflict

$300 : 1 day

online: April 24, 2023

online: November 20, 2023

Delivering Effective Feedback for Supervisors

$300 : 1 day

online: December 1, 2023

Foundational Interpersonal Mediation

$750 : 3 days

online: September 15/22/29, 2023

Intensive Interpersonal Mediation

$1500 : 6 days

online: May 26 & June 2/9/16/23/30, 2023

online: November 9/16/23/30 & December 7/14, 2023

Role Play

$250 : 1 day N/A


$975 : 5 days

includes 10% off coaching services


Earlybird Special: Save 20%25

Please register online.

Our workshop trainers have vast experience and come from a wide variety of backgrounds.

We provide group discounts and a sliding price scale for individuals and/or organizations with limited budgets.

As a non-profit organization, proceeds from our workshops help fund our free community mediation program.

For more information, please contact us by phone 416-925-2103 x 1253 or by email