St. Stephen's Community House

Part of

The Neighbourhood Group Neighbourhoods Working Together
Conflict Resolution & Training

Individual Training

Due to the COVID-19 pandemic all our in-person course offerings are postponed. When we receive notifications from the Government Health Agencies, we will resume our in-person training following the recommended guidelines.

We are working to make our courses available over Zoom. Our website will be updated as the new dates become available. You can also join our mailing list for updates.

Online Training Requirements

All our online training is live and takes place over the platform. All our workshops are participatory, combining group discussions, exercises, role playing and minimal lecturing. These training sessions are not webinars, the registration for each course is limited to 13 people.

Internet: All participants will need a wired internet connection or a secure (password protected) Wifi connection.

Zoom: You will need to download the Zoom app (it is free) to use all the features, their website is

Microphone and Camera: To be able to participate in the course participants will be required to be on camera and communicating, you will need access to a microphone and a camera.

Space: You will need a space to take the training, please consider the space and lighting around you. You should aim to use a private area of your home, away from audible and visual distractions.


Conflict Resolution
and Negotiation Skills for Supervisors

$300 : 1 day


Quick Intervention Skills for De-Escalating Conflict

$300 : 1 day


Delivering Effective Feedback for Supervisors

$300 : 1 day


Foundational Interpersonal Mediation

$750 : 3 days


Intensive Interpersonal Mediation

$1250 : 5 days


Role Play

$250 : 1 day N/A


$975 : 5 days

includes 10% off coaching services


Earlybird Special: Save 20%25

Please register online.

Our workshop trainers have vast experience and come from a wide variety of backgrounds.

We provide group discounts and a sliding price scale for individuals and/or organizations with limited budgets.

As a non-profit organization, proceeds from our workshops help fund our free community mediation program.

For more information, please contact us by phone 416-925-2103 x 1253 or by email